Yesterday Hyundai Motor America finally launched its all-new Hyundai Recognized Collision Repair Center Program for both independent and Hyundai dealership-owned repair centers.
This program is designed to give customers more piece-of-mind when taking their Hyundai vehicle to a certified repair center.
Once a customer looks for and sees the official “Hyundai Collision Repair Center” plaque at a repair center, they will know the necessary training, tools and equipment have been certified by the automotive manufacturer and deemed safe to use.
Frank Ferrara, who is the executive vice president in customer satisfaction of Hyundai Motor America stated:
Hyundai owners benefit from this program through the assurance that centers will ensure the fit, finish, durability, safety and value of the vehicles being repaired. Having a network of recognized shops is critical to make sure our cars are repaired properly
There are many horror stories of customers being shafted when bringing a damaged vehicle into collision repair centers all across North America.
Faulty repairs become costly in the long run for unsuspecting customers who place a lot of trust into companies that are supposed to be licensed but are not.
Shoddy repairs and hack jobs are done on many vehicles without the customer’s knowledge, and in some cases these bad repairs surface in a couple of years time.
This new program from Hyundai is a move in the right direction to add an extra layer of security in the minds of its customers.
When buying a new vehicle from Hyundai Canada , there are options to buy extended protection plans in the event of unexpected repairs which includes:
- Plan A – 7 years/120,000 km
- Plan B – 7 years/140,000 km
- Plan C – 8 years/160,000 km
- Plan D – 5 years/100,000 km (WRAP)
The automotive manufacturer has partnered with Assured Performance Network in this new program, who are a non-profit consumer advocacy organization.
They will perform on-site audits to Hyundai certified repair centers that will insure the required standards are met.
This non-profit organization also operates as a third-party administrator “for body shop Certification for Ford, Nissan, Chrysler, Enterprise, GM and more”.
To learn more about the program, please visit HyundaiNews.com